Comment: Suuuuuure. Big business is all about doing what's best for us ... Profits and the surveillance state have nothing to do with it.
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Hello, is that really you?
Voice biometrics - the recording and analysis of unique
voiceprints for authentication purposes - is one of the latest
technological weapons being deployed in the war against fraudsters,
thought to be pilfering at least £52bn from the UK economy each year,
according to the National Fraud Authority (NFA).
UK financial services companies alone are conservatively estimated to be losing more than £5bn annually, the NFA says.
But the real figures are likely to be two or three times higher than this as so much fraud goes unreported.
Identity theft and account takeover are a big and growing problem, particularly in a digital era that has been a boon to fraudsters by presenting them with many more ways to harvest personal data.
Dynamic
The main advantage of voice is that it is much harder to spoof and steal.
"Voice is a dynamic form of biometrics, rather than static like a fingerprint, so it is harder to replicate and copy digitally," says Emmanuelle Filsjean, global head of marketing for ValidSoft, which advises retail banks on security and helps European governments tackle cross-border benefit fraud.
Digital voiceprints contain over 100 identifiable elements. And, by using complex mathematical algorithms and the latest high-definition audio equipment, voice biometric companies believe they can now identify people accurately more than 97% of the time.
Even identical twins, who share the same DNA, can be told apart from their voiceprints, making the technology reliable enough to be used as evidence in courts of law.
Read more
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Hello, is that really you?
Big business wants your voice - not for customer feedback, but to tackle fraud.
UK financial services companies alone are conservatively estimated to be losing more than £5bn annually, the NFA says.
But the real figures are likely to be two or three times higher than this as so much fraud goes unreported.
Identity theft and account takeover are a big and growing problem, particularly in a digital era that has been a boon to fraudsters by presenting them with many more ways to harvest personal data.
Biometric security systems monitor our behaviour, voice or fingerprints
The main advantage of voice is that it is much harder to spoof and steal.
"Voice is a dynamic form of biometrics, rather than static like a fingerprint, so it is harder to replicate and copy digitally," says Emmanuelle Filsjean, global head of marketing for ValidSoft, which advises retail banks on security and helps European governments tackle cross-border benefit fraud.
Digital voiceprints contain over 100 identifiable elements. And, by using complex mathematical algorithms and the latest high-definition audio equipment, voice biometric companies believe they can now identify people accurately more than 97% of the time.
Even identical twins, who share the same DNA, can be told apart from their voiceprints, making the technology reliable enough to be used as evidence in courts of law.
Read more
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